Preparation: Please allow 2 business days for us to prepare your order.
Shipping: We use a 24-hour next-day delivery service once your order is prepared.
Responsibility: Please ensure your address is correct and someone is available to receive your package. We cannot refund frozen goods spoiled due to missed deliveries.
Returns & Claims
Reporting: Notify us within 24 hours of receipt with supporting evidence.
Unboxing: An unboxing video is required for claims of missing or incorrect items.
Refunds: Approved refunds are processed within two weeks.